Client Guides

Access Office 365 for Contractors
Please find the instructions below to help you get setup to access Microsoft 365 for Problem Shared. This will include your emails which are in Outlook, an...
Mon, 4 Aug, 2025 at 12:32 PM
Shared Mailbox Permission (Windows)
Description Access Shared Mailbox (Windows Based Machine) Resolution If you are using the Outlook app on your Windows compute...
Fri, 25 Jul, 2025 at 9:52 AM
Shared Mailbox Permission (Mac)
Description Add Shared Mailbox on a Mac Resolution If you are using Outlook on a Mac you will need to add the mailbox manuall...
Fri, 25 Jul, 2025 at 9:53 AM
Shared Mailbox Permission (Outlook Web)
Description How to access Shared Mailbox via outlook web Resolution Login to outlook.office.com with your Office 365 email an...
Fri, 25 Jul, 2025 at 9:53 AM
Connect remotely to computer using Ninja
Using our support agent you can remotely connect to to any computers that you have been given access to. If you don't already have access then feel fre...
Fri, 26 Sep, 2025 at 10:19 AM
Tips for using using Ninja Remote Control
Blanking Remote Screen If you'd like to hide the screens of the computer you're accessing so nobody can view what you're doing, you can make...
Fri, 26 Sep, 2025 at 10:19 AM